11d Responsible Gaming — Our Commitment to Safe and Healthy Entertainment
11d believes gaming is an enjoyable form of entertainment — as long as it stays within limits. This page is here to help you play in an informed, safe, and controlled way.
11d's Commitment to Responsible Gaming
11d is an entertainment platform — our goal is to bring you enjoyment, not anxiety. We believe that mindful, moderate gaming can be a healthy habit, but when it goes out of control, problems arise.
That's why 11d provides users with a range of self-control tools, resources, and support. We want you to stay well and keep entertainment just that — entertainment.
- Play for entertainment purposes only.
- Never bet more than you can afford to lose.
- Avoid increasing your bets to chase losses.
- Prioritize spending quality time with family and friends.
What Signs Should You Watch Out For?
If gaming is causing anxiety rather than enjoyment, pay close attention to the following signs:
- Betting more than you can afford.
- Betting money needed for essential household expenses.
- Continuously increasing bet amounts to chase losses.
- Betting with borrowed or loaned money.
- Unable to stop gaming or unwilling to take a break.
- Hiding gaming activity from family or friends.
- Neglecting work, studies, or responsibilities.
- Feeling restless or irritable when not gaming.
If you notice any of these signs in yourself, act without delay. Seeking help is a sign of strength — not weakness.
How do I set time and budget limits?
The most effective way to build healthy gaming habits is to set limits in advance. In your 11d account settings, you can set the following limits yourself:
Set a limit on how much (৳) you deposit daily, weekly, or monthly. Once the limit is reached, the system will automatically stop you.
Set a daily time limit for how long you play. Once the limit is reached, you'll receive a reminder to help you take a break.
If you feel you need a break, temporarily suspend your account for a set period — anywhere from a few hours to a few weeks.
If you feel you need an extended break, contact [email protected] to request a long-term self-exclusion. Your account will be completely deactivated for the duration of this period.
What protections are in place for minors?
11d strictly prohibits anyone under 18 from opening an account or using the platform. Age is verified at registration, and additional verification is applied in any cases where there is doubt.
A note to parents and guardians:
- Keep your device and login details away from children and teenagers.
- Use a strong password for your account.
- Consider using parental control software on your device.
- Have an open conversation with your child about the risks of online gaming.
If you suspect a minor is using the platform, contact us immediately at [email protected].
Keep your life in balance — seek professional support
Gaming should be a small part of your life. Always put family, work, health, and relationships first. If you feel gaming is upsetting that balance, don't hesitate to seek professional support.
Share what you're going through with a family member or close friend. Don't try to handle it alone — reach out for support.
Speak with a mental health professional or counselor. Gaming addiction is a recognized mental health condition and is treatable.
Contact us at [email protected]. We'll help arrange the necessary limits or break settings on your account.
Gaming should never be treated as an alternative source of income. Chasing losses by placing more bets often leads to even greater losses. 11d always reminds you — entertainment is best enjoyed within limits.